Business reading — IndyMac, Customers
* My Experience at IndyMac: Fraud, Corruption, Criminality. Wow. * The 6 Laws of Customer Experience — nice, clear, succinct read about how to orient towards customers.
View ArticleMadoff Story Smells Funny | The Big Picture
Madoff Story Smells Funny | The Big Picture. The WSJ and NYTimes seem to be hinting at this today too, investigators seem to feel that the sheer amount of work required more than one person working on...
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